Return & Exchange Policy

Return & Exchange Policy

At Desire Trend, customer satisfaction is our priority.

7-Day Exchange Policy

We offer a 7-day exchange from the date of delivery.

Exchange Eligibility

To qualify for an exchange:

  • The item must be unused, unworn, and unwashed.

  • All original tags and packaging should be intact.

  • The item must be in its original condition.

Non-Eligible Items

Exchange requests may not be accepted if:

  • The product has been used or washed.

  • Tags or packaging are missing.

  • The product is damaged due to customer misuse.

Return Shipping

Return shipping charges are handled on a case-by-case basis, depending on the reason for the exchange or return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.

Contact

For exchange assistance, please contact our customer support team through our official WhatsApp or email.